✉ support@erfaresolute.com   |   Mon–Sat 9:00–19:00ISO 27001 • 24/7 Global Delivery • SLA-Driven

Supply Chain, Logistics & Operations Support

Order fulfilment, vendor coordination and shipment tracking.

Service Details

Supply Chain, Logistics & Operations Support

Order fulfilment, vendor coordination and shipment tracking. Delivered with strict SLAs, QA audits and transparent reporting. Contact support@erfaresolute.com for a custom quote.

Description

Resolute keeps goods moving — order processing, fulfilment coordination, inventory tracking, vendor follow-ups, shipment visibility and returns handling run from one control tower with daily status discipline.

Exception-based management means you hear about the 2% of orders that need you, not the 98% flowing normally. OTIF, accuracy and returns-cycle metrics are reported weekly with root-cause fixes.

Service Process

01

Connect Systems

Order, inventory and carrier systems linked into one tracking view.

02

Run Daily Control

Orders confirmed, vendors chased and exceptions flagged every working day.

03

Resolve Fast

Late, short or damaged flows get same-day escalation and alternates.

04

Improve OTIF

Weekly OTIF reviews drive vendor scorecards and process fixes.

Service Outcome

  • Order processing and fulfilment coordination
  • Inventory tracking and vendor coordination
  • Procurement and sourcing support
  • Logistics coordination and shipment tracking
  • Returns and reverse logistics support
Supply Chain, Logistics & Operations Support team outcomeSupply Chain, Logistics & Operations Support delivery outcome

Service FAQs

1. Which platforms do you work on? +
Shopify, WooCommerce, Amazon/Marketplaces, major 3PL portals and Excel-based trackers.
2. Can you handle peak-season spikes? +
Yes — flex teams scale for festive and sale peaks with pre-agreed surge SLAs.
3. Do you manage returns too? +
End-to-end reverse logistics: RMA issue, pickup coordination, QC updates and refunds data.
4. How do vendors communicate with you? +
Email, phone and shared trackers — with English plus regional-language coverage.

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7M+

interactions handled yearly


40%

average cost saving


24/7

global delivery coverage

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