Back-Office & Administrative Services
Reliable back-office operations, data and document management. Delivered with strict SLAs, QA audits and transparent reporting. Contact support@erfaresolute.com for a custom quote.
Description
Resolute absorbs your repetitive operational load — data entry, processing, document digitization, scheduling and admin workflows — executed to written SOPs with double-checks. Your in-house team gets its week back for work that actually needs them.
Every batch carries accuracy and turnaround SLAs with sampling reports to prove it. Secure file handling, access controls and audit trails come standard, so finance, healthcare and legal workloads stay compliant.
Service Process
Map the Workflow
We document inputs, formats, exceptions and deadlines for each back-office process.
Pilot Batch
A trial batch runs against your gold standard until accuracy and TAT targets hold.
Production Runs
Scheduled daily/weekly runs with trackers, exception flags and status pings.
QA Loop
Sampling audits, error RCA and SOP updates keep accuracy above 99.5%.
Service Outcome
- Data entry, data processing, and data management
- Document management and digitization
- Virtual assistant and administrative support
- Scheduling, coordination, and workflow management
- Compliance support and reporting services
