What services does Resolute offer? +
All 12 lines: BPO, contact center, back-office, finance, sales/lead-gen, supply chain, ITES, data/analytics, digital marketing, HR/RPO, compliance/quality, and industry-specific outsourcing.
What engagement models are available? +
Dedicated teams, shared services, and fully managed pods — voice, non-voice or blended, part-time to 24/7.
How fast can we start? +
Discovery in days, pilot pod in 2–4 weeks with SOPs, training and QA calibrated to your brand.
How do you ensure quality & data security? +
100% QA sampling options, CSAT/FCR/AHT SLAs, access controls, NDAs and ISO-grade practices.
What are your prices? +
Shared from $19.99/hr, dedicated Growth $29.99/hr, Enterprise custom. Fixed monthly seats also available.
Which industries do you serve? +
Healthcare, finance, insurance, retail, automotive, logistics, real estate, technology/SaaS, education and more.
How do I contact support? +
Email support@erfaresolute.com — we reply within 24 hours.
Can you handle omnichannel support? +
Yes — phone, email, chat, social media, plus CRM/ticketing, escalation and retention workflows.